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Service Cashier and Appointment Coordinator

Highland Chevrolet GMC Buick Cadillac is currently looking for a Full-Time Appointment Coordinator/Service Receptionist to join their team. We are in search of a Customer Service Expert that exhibits exceptional Customer service skills.

Qualifications:

  • 1-3 years' customer service or Call Centre experience
  • Previous experience in an Automotive Dealership is an asset
  • Must be willing to spend large portion of the workday making both inbound and outbound calls to Customers.
  • High School Diploma or equivalent.

Job Duties:

  • Answer inbound calls to schedule service appointments, transfer calls to co-workers, take messages when necessary, and answer any Customer inquiries.
  • Follow up with customers who are overdue for service
  • Friendly, Outgoing attitude and ability to work quickly and multitask.
  • Ask the Customer questions to uncover vehicle needs and directs calls appropriately
  • Ensure that service consultants receive messages promptly
  • Arrange alternative transportation for Customer when required (Shuttle or Car rental)
  • Work order close out
  • Create client invoices and collect payment

Job Type: Full-time

Technicians

Job Summary

GM experience is an asset. General repair technician required. Busy flat rate shop paying up to $35.00/Hr. Clean shop, work boot allowance, uniforms 100%, benefits, performance and CSI bonuses, Tech Guild payout, and pension plan. Contact: Alex Economou 905-727-7787 ext 255.

  • 1 General Technician
  • 1 Lube Tech
  • Job Type: Full-time
  • Salary $34.00 /hour
  • Job Type: Full-time
  • Salary $34/00-$35.00 per hour
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